#Etsy my purchases and reviews how to

A thing to keep in mind is that this is an automatic and impersonal reminder.Īdditionally, buyers can opt-out of receiving this message. Etsy Follow-UpĮtsy sends an automated follow-up message after the customers receive their orders. Use the message to see whether they’re happy with their purchase, and briefly remind them to post a review.ĭon’t send multiple messages to your buyers the last thing you want is to spam them. Simply head over to the “Orders & Shipping” in the Shop Manager and click on the order’s Message button. Sending a follow-up message once the buyer gets the order is the perfect moment to ask for a review.

Make sure that your message is concise and written in first-person. You can set up this message in your Info & Appearance section, on your shop settings page. That’s the first point of contact where you get to address your customers.Įven though they’re not going to provide a review before receiving your product, you can still use the automated message as the first reminder. Upon completing a purchase, buyers end up on the confirmation page, and they receive an email too. You can use the following contact points to ask for a review. That way, when you ask for feedback, you can rest assured that it’ll be a positive one. Meeting these standards will positively affect your customers’ satisfaction.

#Etsy my purchases and reviews how to

How to Ask for Reviews on Etsyīefore you ask for a review of your product and service, make sure that they are outstanding. Let’s explore how you could ask for a review on Etsy. When it comes to the buyer’s journey, it’s logical to ask for feedback once the product’s in the customer’s hands.

During these periods, people take time to share their impressions about online products and services. When it comes to time of day, the best time to aim for would be around 2-3 PM and 6-7 PM.

And the second one is which part of your buyer’s journey. The first one is the time of day you’re making the request. There are two things to consider when answering this question. As it’s evident that you should ask for a review, let’s focus more on the right time to do it. Many sellers dwell on whether they should ask for reviews and when’s the right time.